Privacy Policy
AH Scaling | Effective Date: January 1, 2026
Important Notice Regarding Text Messaging Data
AH Scaling does NOT share, sell, rent, or disclose customer opt-in information, including phone numbers and SMS consent records, to any third parties or affiliates for marketing or promotional purposes. All SMS opt-in data is kept strictly confidential and secure.
1. Information We Collect
Personal Information
We may collect the following personal information when you interact with our website, forms, or services:
- Full Name
- Email Address
- Phone Number
- Service Details or Requests
Non-Personal Information
We may automatically collect:
- IP Address
- Browser Type and Device Information
- Pages Visited and Website Usage Data
- Cookies and Tracking Technologies
Communication Data
- Appointment details
- Service inquiries
- SMS consent records
- Chat conversations (via website chat widget)
2. How We Use Your Information
We use your information to:
- Provide, operate, and improve our services
- Respond to inquiries and service requests
- Send appointment reminders and updates
- Communicate via SMS, phone, email, or chat
- Improve website performance and user experience
- Maintain records of communication and consent
3. SMS Messaging & Compliance
By submitting your information through our website forms or chat widget and explicitly providing consent, you agree to receive SMS messages from AH Scaling.
Types of Messages
- Appointment reminders
- Service updates
- Follow-ups
- Customer support communications
Message Details
- Message frequency varies
- Message and data rates may apply
Opt-Out Instructions
- Reply STOP to unsubscribe
- Reply HELP for assistance
Consent Requirement
Consent to receive SMS messages is not a condition of purchase.
How Consent is Collected
SMS consent is collected through:
- Website forms with an unchecked consent checkbox
- Chat widget interactions where users provide their phone number and agree to receive messages
Data Protection
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes under any circumstances.
4. Chat Widget Data Collection
Our website may include a live chat or AI-powered chat widget.
By using the chat feature, you acknowledge that:
- Conversations may be recorded and stored
- Information you provide (including name, phone number, or email) may be used to assist you
- Chat data may be used to improve our services and customer experience
5. Information Sharing
We do NOT sell or trade your personal data.
We may only share information with:
- Trusted service providers (e.g., CRM systems, scheduling tools, SMS delivery platforms) strictly for operational purposes
- Legal authorities if required by law
SMS consent data is never shared with third parties for marketing purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Secure systems and restricted access
- Data encryption where applicable
- Regular monitoring and system updates
However, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain personal data only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
8. Cookies & Tracking Technologies
We use cookies to:
- Improve website functionality
- Analyze traffic and user behavior
- Enhance user experience
You can control cookie preferences through your browser settings.
9. Your Rights
You have the right to:
- Access, update, or correct your personal information
- Request deletion of your data
- Withdraw consent at any time
- Opt out of SMS communications by replying STOP
10. Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect data from minors.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.